Shipping and payment terms

Terms of payment

We have different payment options for you from which you can choose one.

1. Prepayment: If you choose prepayment, you will automatically receive a 2% discount.

2. Paypal

3. Cash payment on site in Hasselroth

Shipping conditions

We send the parcels with our logistics partner DPD. We only ship via DHL in exceptional cases. Shipping

costs shipping

zone Germany
The shipping costs within Germany are 4.00 euros, regardless of how much you purchase.

Delivery

times You can always find the delivery times directly in the item description. If we have the goods in stock, the delivery time information “immediately after receipt of payment” is inserted.
If the item is not in stock and is to be ordered from my manufacturer, the delivery times are usually between 1 to 2 weeks. 

The conclusion of the contract is subject to the proviso that we – if the goods are not in stock – are supplied by the respective supplier in a timely and correct manner according to type and quantity.
This reservation only applies if Porzellanshop-aix is ​​not responsible for the lack of delivery, in particular if it has concluded a so-called congruent hedging transaction in good time to fulfill its contractual obligations. If the goods are not available or if there are delays after an order, we will inform the customer of this fact immediately. If the customer has already paid the purchase price and shipping costs, we will reimburse them immediately or, however, only if the customer expressly requests this, they can be offset against another order.

Delivery only within Germany